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Library – FAQ

Email: [email protected]
Phone: 855-KINGLIB

How do I log in to library resources?

Use the same User ID and password you use for Portal. Your User ID is everything before the @ sign in your e-mail address.

How do I use the library if I don’t live near a King campus?

All electronic resources are available 24/7 at

Article Finder holds more than 90 databases with everything from full-text journals to streaming video.

BookFinder holds more than 215,000 e-books.

Research Guides is a great place to start — click on a subject area to learn about some of the resources available.

How do I get help if I can’t come to campus?

You can call the 800# above, use the chat box on the web site, or email for help. The library is open until 11:00 p.m. 5 nights per week during the Fall and Spring semesters. Current hours are on the website.

What if I need a physical library and I don’t live near a King campus?

We have agreements in place with some area libraries. Click on Find a Library Near You on the library website.

Can I print in the library?

Yes, there are printers in the library in Bristol, Kingsport, and Knoxville.

Can I print something in color?

Color copies are available for $.25 a page in Bristol only.

Where can I make a photocopy of something?

There is a copier in the library in Bristol, Kingsport, and Knoxville.

Can I fax something?

Yes, students can send faxes for free in the library in Bristol, Kingsport, and Knoxville.

I have a fine on my account – can I still check something out?

After you accrue $5 in fines you can only check out reserve materials.

Does the library have wireless access?

Yes, we have wireless in Bristol, Kingsport, and Knoxville.

How do I request a book from another library?

The easiest way is to go to and click on “Interlibrary Loan” and fill out the form online.

Where are computers for student use?

Bristol: Library and the MacLellan Lab

Kingsport: Library

Knoxville: Library and the Computer Lab (room 138A)