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Ombudsman

The Federal Student Aid (FSA) Ombudsman of the Department of Education helps resolve kimdisputes and solve other problems with federal student loans. The FSA Ombudsman encourages borrowers to make every effort to resolve their student loan problems. When a solution cannot be reached, the FSA Ombudsman has a process and the resources to assist borrowers.

FSA Student Loan Ombudsman’s Office
U.S. Department of Education Contact Information

FSA Ombudsman
830 First Street, N.E.
Washington, D.C. 20202-514
Telephone: 202.377.3800
Telephone: 877.557.2575 (Toll Free)
Fax: 202.275.0549

fsaombudsmanoffice@ed.gov
www.ombudsman.ed.gov